Retail Energy Rules - Rules made

Amending Rule Title Proponent(s) Determination Date Commencement Version
2014 No. 1 Retailer Price Variations in Market Retail Contracts CALC CUAC 23-Oct-2014 1-May-2015 1
2014 No. 2 Customer access to information about their energy consumption (1) COAG Energy Council 6-Nov-2014 1-Sep-2015, 01-Dec-2014 [NER],1-Mar-2016 [Schedule 1 NERR] 3
2015 No. 1 Expanding competition in metering and related services (1) COAG Energy Council 26-Nov-2015 26-Nov-2015, 01/12/2017 [Schedule 3] 76
Rule not made Multiple Trading Relationships (retail) AEMO 25-Feb-2016
2016 No. 1 Meter read and billing frequency Ergon Energy Queensland 23-Jun-2016 23-Jun-2016 6
Rule not made Using estimated reads for customer transfers (Retail) COAG Energy Council 2-Feb-2017
2017 No. 1 Improving the accuracy of customer transfers (Retail) COAG Energy Council 2-Feb-2017 3-Aug-2017, (for Schedule 1, amendments to NERR), 02-02-17 (for Schedule 2, Transitionals) 7
2017 No. 3 Strengthening protections for customers requiring life support equipment AER 19-Dec-2017 1-Feb-2018, Schedule 3. 2019-02-01, Schedules 1 and 2 10
2017 No. 2 Notification of end of fixed benefit period The Honourable Josh Frydenberg MP, on behalf of the Australian Government 7-Nov-2017 14-Nov-2017, 1/02/2018 9
2018 No. 2 Preventing discounts on inflated energy rates The Honourable Josh Frydenberg MP, on behalf of the Australian Government 15-May-2018 1-Jul-2018
Rule not made Register of distributed energy resources (retail) COAG Energy Council 13-Sep-2018
2018 No. 1 Minor changes 2018 (retail) AEMC 3-Apr-2018 10-Apr-2018, Schedule 2: 01-Feb-2019 12
2018 No. 3 Advance notice of price changes The Honourable Josh Frydenberg MP, on behalf of the Australian Government The Honourable Don Harwin MLC, Minister for Energy and Utilities on behalf of the NSW Government 27-Sep-2018 13
2018 No. 7 Metering installation timeframes (retail) The Honourable Josh Frydenberg MP, on behalf of the Australian Government 6-Dec-2018
2018 No. 6 Strengthening protections for customers in hardship AER 15-Nov-2018 15-Nov-2018
2018 No. 4 Estimated meter reads – self reads (retail) The Honourable Josh Frydenberg MP, on behalf of the Australian Government 25-Oct-2018
2018 No. 4 Estimated meter reads – solar systems (retail) Dr Daryl Dodt 25-Oct-2018
2018 No. 7 Meter installation – planned interruptions (retail) Australian Energy Council 6-Dec-2018
2018 No. 11 Minor changes 2 AEMC 8-Nov-2018 9-Nov-2018
2018 No. 5 Minor changes 2 (retail) AEMC 8-Nov-2018 9-Nov-2018
Rule not made Bill contents – customers with interval meters Mr Craig Whybrow 11-Jul-2019
2020 No.1 Regulating conditional discounting The Honourable Angus Taylor MP, Minister for Energy on behalf of the Australian Government 27-Feb-2020 132
2020 No. 3 Introduction of metering coordinator planned interruptions (retail) Chair of the Competition Metering Industry Group (CMIG), a sub-branch of Master Electricians Australia 21-May-2020 28-May-2020 21
2019 No. 14 Reducing customers’ switching times AEMO 19-Dec-2019
2019 No. 2 Reducing customers’ switching times (retail) AEMO 19-Dec-2019
2019 No. 1 Minor changes 2019 (retail) AEMC 21-Nov-2019 21-Nov-2019, Schedules 2 and 3 will commence on 19 March 2020 18
2020 No. 3 Minor changes 2020 AEMC 12-Mar-2020 19-Mar-2020, Schedule 2 of National Electricity Amendment: 6 February 2022 135
2020 No. 2 Minor changes 2020 (retail) AEMC 12-Mar-2020 19-Mar-2020 20
2020 No. 4 Minor changes 2 2020 (retail) AEMC 28-May-2020 21-Aug-2020 23
25, 170 Bill contents and billing requirements 18-Mar-2021 1-Apr-2022 24
1 Technical standards for distributed energy resources AEMO 25-Feb-2021 18-Dec-2021, 4 March 2021 158
Technical standards for distributed energy resources (retail) AEMO 25-Feb-2021
1 Maintaining life support customer registration when switching Energy & Water Ombudsman NSW 25-Feb-2021 1-Aug-2021, Schedules 2 & 3 commence 4 March 2021 25
9 Access, pricing and incentive arrangements for distributed energy resources SA Power Networks 12-Aug-2021 19-Aug-2021, Schedule 2 of this Rule commences on 1 July 2022 170
4 Access, pricing and incentive arrangements for distributed energy resources (retail) SA Power Networks 12-Aug-2021 19-Aug-2021, 21-Oct-2021, 31-Mar-2022 29
Governance of distributed energy resources technical standards (retail) Dr Kerry Schott AO 17-Mar-2022
2021 No. 3 Minor changes 2 2021 (Retail) AEMC 27-May-2021 27-May-2021, schedule 2 commences on 1 August 2021 27
Protecting customers affected by family violence Red Energy Pty Ltd and Lumo Energy (Australia) Pty Ltd 15-Sep-2022 21-Sep-2022
Improving consultation procedures in the rules (Retail) AEMO
15, 4 Unlocking CER benefits through flexible trading AEMO 15-Aug-2024 31-May-2025, - Schedule 2, 1-Nov-2026 - Schedules 3, 4 and 5; 29-Aug-2024 - Schedule 1 and 6 NER 215, NERR 42
4 Unlocking CER benefits through flexible trading (retail) AEMO 15-Aug-2024 1-Nov-2026, - Schedules 1 and 2; 29-Aug-2024 - Schedule 3 NERR 42
Delaying implementation of the AER Billing guideline Australian Energy Council 13-Oct-2022 20-Oct-2022
24 Integrating price-responsive resources into the NEM AEMO 19-Dec-2024 27-May-2027, Schedule 1 ; 31-March-2026, Schedule 2 ; 1-Jan-2026, Schedule 3 ; 23-May-2027, Schedule 4 ; 19-Dec-2024, Schedule 5 222
1 Electricity Consumption Benchmarks AER 17-Aug-2023 17-Aug-2023 38
1 Harmonising the national energy rules with the updated national energy objectives (retail) Energy Senior Officials on behalf of the Ministerial Council on Energy 1-Feb-2024 1-Feb-2024 39
Integrating price-responsive resources into the NEM (retail) AEMO
Minor changes 1 2024 AEMC 30-May-2024 3-Jun-2024 211
Minor changes 1 2024 Retail AEMC 30-May-2024 3-Jun-2024
Minor changes 2 2024 (Retail) AEMC 29-Aug-2024 29-Aug-2024
12 Real-time data for consumers Energy Consumers Australia 18-Dec-2025 240
2 Assisting hardship customers The Honourable Chris Bowen, Minister for Climate Change and Energy 19-Jun-2025 45
Ensuring energy plan benefits last the length of the contract The Honourable Chris Bowen, Minister for Climate Change and Energy 19-Jun-2025
4 Improving the ability to switch to a better offer The Honourable Chris Bowen, Minister for Climate Change and Energy 11-Sep-2025 11-Sep-2025, 30-Dec-2026 45
5 Improving the application of concessions to bills The Honourable Chris Bowen, Minister for Climate Change and Energy 25-Sep-2025 2-Oct-2025, 1-July-2026 47
3 ​​Improving consumer confidence in retail energy plans​ The Honourable Chris Bowen, Minister for Climate Change and Energy 19-Jun-2025
Removing fees and charges The Honourable Chris Bowen, Minister for Climate Change and Energy 19-Jun-2025
Removing unreasonable conditional discounts The Honourable Chris Bowen, Minister for Climate Change and Energy 19-Jun-2025
Accelerating smart meter deployment (retail) Intellihub, SA Power Networks and Alinta Energy 28-Nov-2024 1-Jun-2025
6 Real-time data for consumers (Retail) Energy Consumers Australia 30-Nov-2028
Minor changes 1 2025 (Retail) Minor changes 1 2025 (Retail) AEMC 29-May-2025 29-May-2025
1 Establishing a regulatory framework for retail customer initiated gas abolishment (Retail) Justice and Equity Centre 2-Apr-2026 9-Apr-2026, Schedule 2; and 1-Oct-2026, Schedule 1

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